Financial Analytics Apprentice - Level 4
You are the first of your friends to know about a major economic event. You have an appetite not only to see the world but to learn what makes it tick. You build relationships quickly and effortlessly and have a real desire for a career in a client-facing role. You're professional and personable, intelligent and analytical. You're a solution-provider, with a passion for providing platinum customer service.
It's rare to find an apprenticeship that gives you as much client exposure as our Analytics programme will. In the Analytics department, you’ll be responsible for providing the best possible user experience for our Bloomberg Terminal clients. It’s here also where you’ll join a comprehensive training programme, covering all aspects of the financial markets - economic principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools the Bloomberg Terminal has to offer.
This is a great opportunity for you to benefit from excellent training and start your career in a client facing department with the view to potentially joining our Sales team at a later date. Our Sales team are experienced relationship managers, helping to grow our business and service our existing client base across EMEA, focusing on a particular region or market sector. To round out your experience, you'll attend soft skills training sessions, take part in volunteering activities and social events with apprentices from other departments. Throughout your apprenticeship, you'll be supported by your line manager, mentor and your recruiter to ensure you receive regular feedback on your work and help navigating the company.
Key responsibilities of the apprentice
On the Analytics Help Desk, our clients always come first. We provide round-the-clock support for Bloomberg Terminal users all over the world and across multiple industries. We interact directly with these clients daily, via our 'Instant Bloomberg' chat system, answering their questions and conducting training. We're a calm voice in a busy, volatile market. Our clients rely on us to help them make better, faster decisions using the power of the Bloomberg Terminal. On any given day we respond to over 12,000 queries in more than 15 languages. The variety of the problems we solve is incredible. We could be working with a Portfolio Manager who's worried about risk, showing her how to use the Risk Analytics platform to find the most volatile securities in her holdings. At the same time, we may be chatting to a trader who needs help understanding the liquidity profile of two potential investments; so we teach him how to size them up against each other.
What qualities and skills are you looking for?
- An interest in finance and the aspiration to work in the financial services industry
- Strong critical-thinking and problem-solving skills
- Excellent communication skills (both written and verbal)
- The aptitude to learn and adapt quickly in a rapidly changing environment
- Real ambition to pursue a client-facing career, with a strong interest in relationship management
We'd love to see:
- Business fluency in English plus an additional European or Asian language
- Work experience in a customer facing role
- Interest in technology
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