Building society manager
Business & Facilities Administration

Building society managers have overall responsibility for the efficient operation and profitability of their branch. This includes compiling reports and statistical data for head office. It also involves marketing saving schemes and interviewing prospective home owners to assess their suitability for a mortgage loan.

Work Activities

Building society managers are in charge of the efficient operation and profitability of their branch. This includes compiling reports and statistical records for head office.

They might supervise, train and appraise staff, though many of the routine matters relating to staff welfare and work practices are often delegated to an assistant manager.

Branch managers generate new investments by visiting business contacts to promote various financial services and investment schemes. They also advise investors on the merits of each type of account.

Managers might interview prospective home owners to see if they are suitable for a mortgage loan and advise them of the financial implications of any decision. They might also liaise with surveyors, solicitors, bankers and brokers when arranging property transactions.

Building societies and banks offer similar types of accounts and services. Building society managers need to be familiar with a wide range of financial services including estate agency, insurance broking, stocks and shares, as well as savings accounts and service till facilities.

Personal Qualities and Skills

  • Be able to make decisions.
  • Able to work well under pressure.
  • Well presented.
  • Able to prioritise work.
  • Reliable and trustworthy.
  • Able to delegate tasks to members of staff.
  • Good communication and business skills.
  • A creative approach to problem solving.
  • Teamwork and leadership skills.
  • A good interviewing technique.
  • IT and numerical skills.
  • Negotiating skills.

Pay And Opportunities

Typical employers of building society managers

Opportunities for building society managers occur with the 47 building societies, in many towns and cities throughout the UK.


Most direct entrants to building society management are graduates. Entry requirements for degrees will vary so it is important to check with individual universities.

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