Business & Facilities Administration
Administrators can often be key employees within charitable and non-profit making organisations; they are responsible for linking the organisation with the public and the media. Specific responsibilities and the amount of contact with volunteers and the general public will vary according to the size of the charity: in larger organisations administrators may be mostly office-based, whereas those working for smaller employers often have frequent contact with voluntary staff and the public.
Common duties include:
- recruiting, training and managing employees and volunteers
- financial/accounts administration
- handling correspondence
- producing agendas and minutes
- organising meetings
- answering telephone calls
- contacting potential donors
- liaising with relevant organisations
- undertaking mail-shots and similar publicity tasks
- implementing new IT/administrative systems
Personal Qualities and Skills
Key skills for charity administrators
- Administrative skills
- Willingness to do routine tasks
- Interpersonal skills
- IT skills
- Secretarial skills
Pay And Opportunities
Typical employers of charities administrators
Vacancies are advertised by careers services, in newspapers and specialist charity sector publications such as Charity Times and Third Sector. Opportunities are also advertised by a number of specialist recruitment agencies including Charity People and Charity Job. Many jobs are only advertised internally, so speculative applications are advisable, for which the Voluntary Agencies Directory and Charities Digest may be useful. Local charities and volunteer bureaux can often provide work experience placements.
Qualifications and training required
You can become a charities administrator both with or without a degree.
Graduates don't need to have a specific degree discipline, although a business studies, management or social administration qualification may be helpful. A foundation degree or HND may prove beneficial for school leavers. However, strong competition for a relatively small number of permanent opportunities means that voluntary and administrative work experience are often valued more highly than academic qualifications.